Privacy Policy

At Global Visa Consultants, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services. By accessing or using our website or services, you consent to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information when you use our services. The types of information we may collect include:

Personal Information

• Contact Information: Your name, email address, phone number, and physical address.

• Travel Information: Passport details, travel itinerary, flight information, and accommodation details.

• Visa-Related Information: The purpose of your visit, travel dates, financial information, travel insurance, and other documents required for visa processing.

• Payment Information: Credit card details or other payment method information for processing our service fees.

Non-Personal Information

• Usage Data: Information about your interactions with our website, including IP addresses, browser type, device type, referring/exit pages, and browsing patterns.

• Cookies: We use cookies to improve your experience on our website. Cookies are small files stored on your device that help us analyze website traffic and enhance your navigation.

2. How We Use Your Information

We use the personal information you provide for the following purposes:

• Visa Application Processing: To assist in processing your Schengen visa application, including providing consultations, reviewing documents, and submitting your information to relevant authorities.

• Customer Support: To respond to inquiries, provide customer support, and address issues related to your application.

• Service Improvement: To enhance our services, including improving website functionality and user experience based on usage data.

• Marketing and Communications: We may use your email address to send newsletters, promotional offers, or updates regarding our services, but you can opt out at any time.

3. How We Protect Your Information

We take the protection of your personal information seriously and implement reasonable physical, administrative, and technical safeguards to secure your data from unauthorized access, alteration, disclosure, or destruction.

• Encryption: Sensitive data such as payment details are transmitted securely via encryption protocols (e.g., SSL).

• Access Control: Only authorized personnel have access to your personal information to perform services related to your visa application.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who help us perform certain functions (e.g., payment processing, document translation, etc.). These third parties are required to protect your information and use it solely for the purpose of providing the requested service.

• Legal Requirements: We may disclose your information if required to do so by law, such as to comply with a subpoena, legal process, or government request.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and collect certain information. Cookies help us analyze traffic, personalize your experience, and improve the usability of our website. You can control the use of cookies at the individual browser level, but disabling cookies may limit your ability to use certain features of our site.

• Types of Cookies Used:

  • Session Cookies: These are temporary cookies that are deleted once you close your browser.

  • Persistent Cookies: These cookies remain on your device for a set period or until deleted by you.

  • Third-Party Cookies: We may use third-party analytics tools (such as Google Analytics) to monitor and analyze the usage of our website.

6. Your Rights

You have the right to access, correct, update, or delete your personal information. If you wish to exercise these rights, please contact us using the information provided below.

• Access to Information: You can request a copy of the personal data we hold about you.

• Correction of Information: If any personal data is incorrect or incomplete, you can request to have it corrected.

• Deletion of Information: You can request the deletion of your personal information, provided that we are not legally required to retain it.

You also have the right to withdraw your consent at any time, but this will not affect the legality of any processing based on your consent before its withdrawal.

7. Third-Party Links

Our website may contain links to third-party websites or services. These third-party sites are not operated by Global Visa Consultants, and we have no control over their content or privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal information from a child under 18, we will delete such information as quickly as possible.

9. Changes to This Privacy Policy

Global Visa Consultants reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Revised” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Global Visa Consultants
Deira - Office No 12, M floor, Bin ham property - Port Saeed - Dubai - United Arab Emirates
Timing: Monday to Saturday 09:00 am to 06:00 pm
Email: info@globalvisasconsultants.com
Phone: +971 50 824 8101
Website: www.globalvisasconsultants.com